Quality Promise
Poor quality products have return and resend policy to protect customers rights and interests.
This may includes the following situation.
A. Poor printing quality and wrong position.
- Blurry Print: Edges of the print are out of focus, not distinct. Design details are fuzzy and do not represent the quality of the print file and distort it.
- Design Placement Issue:Too Low/Too High/Right/Left/Wrong area/Crooked/Upside down:The placement of the printed design does not match the designed placement to the extent that it becomes noticeable by End Customer and the initial design is distorted. (See supplementary note①)
- Peeling Print: Print coming off in pieces.
- Scaling Issue:Design printed too large or too small, to the extent when it becomes noticeable to the End Customer and noticeably differs from the artwork.
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Note1  Order AKA |
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Received wrong design
B. The actual product is quite different from the announced size: the actual product is more than 3cm bigger or smaller than the announced size chart.
Sizing issue: The size of the garment measured according to the standard instructions does not match the size chart of Yoycol,which more than 3cm bigger or smaller.
C. The actual product is quite different from the announced color.
